Captivate 3 not listing app I want to record

[westcoast_lib]

I'm testing Captivate 3. I'm trying to record an activity in my company's application. I select Record new project, then select Software simulation, Application. Then I get a dialog box that asks me to specify the application I want to record, but it lists all open applications except for my company's app! Any ideas why it doesn't recognize my open app?

[Captiv8r]

Hi westcoast_lib

No idea as to why Captivate isn't recognizing your app. However, that doesn't necessarily mean you can't record it. Have you tried going the other direction? Where instead of choosing the application, you simply set a recording area?

Cheers... Rick

[westcoast_lib · Accepted solution]

Thanks for the advice. I tried that and it worked pretty well, but in trying that out I figured out what caused the problem. All of my open apps in a maximized state occupying the entire desktop, except for my company's app which I had resized to the size I wanted to capture. Once I maximized the company app, Captivate 3 listed it in the dialog box menu dropdown. Then, once I'd selected it, I could resize the app window to the desired size before starting the recording...