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Distribution Adobe Software in my intranet in Ukraine

New Here ,
Feb 17, 2016 Feb 17, 2016

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I want to distribute Adobe Flash Player and other Adobe Software in my intranet.

I am from Ukraine.

After my request I receive the next:

Thank you for submitting a request to distribute Adobe® Software. At this time, Adobe is unable to grant you permission to distribute the following:

  • Adobe® AIR® Runtime
  • Adobe® Flash® Player
  • Adobe® Acrobat Reader® DC Software
  • Adobe® Shockwave® Player

Your Request has been rejected for the following reasons:

  • Products not available in your country

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Adobe Employee ,
Feb 17, 2016 Feb 17, 2016

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Hi,


I will follow-up withe licensing department.

--

Maria

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Adobe Employee ,
Feb 22, 2016 Feb 22, 2016

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Hi,

I haven't heard back from the licensing team on this issue.  I will follow-up again.

--

Maria

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Adobe Employee ,
Feb 26, 2016 Feb 26, 2016

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Hi Andrey,

Could you please try applying again?

I'm assuming that you are setting the country field to Ukraine?  We have been unable to reproduce your issue.

If you do not get approved on this try, please private message me your email and address and I will investigate further.

Thanks,

-Chris

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New Here ,
Mar 05, 2016 Mar 05, 2016

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Nothing changed

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New Here ,
Mar 23, 2016 Mar 23, 2016

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Adobe Employee ,
Mar 23, 2016 Mar 23, 2016

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Hi,

I apologize this has not yet been resolved. I've escalated, again, to the licensing team.

--

Maria

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Adobe Employee ,
Mar 25, 2016 Mar 25, 2016

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Hi,

Please private message me the email address you used to apply for the license.


Thank you.

--

Maria

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New Here ,
Mar 25, 2016 Mar 25, 2016

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Hi, Maria,

I sent you the private message.

I'm waiting for the reply.

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Adobe Employee ,
Mar 25, 2016 Mar 25, 2016

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I received your message and have forwarded the information to the licensing team.

--

Maria

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Adobe Employee ,
Mar 29, 2016 Mar 29, 2016

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Hi,

The licensing team is still working on this.

--

Maria

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Adobe Employee ,
Mar 30, 2016 Mar 30, 2016

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Hi,


The licensing team informs me this issue is now fixed.  Please apply for a license again.  You should receive an email from noreply@adobe.com within 48 hours of submitting the application.  Please ensure spam filters do not block email from noreply@adobe.com.


Please post back here whether or not you were successful in receiving the license.

--

Maria

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New Here ,
Jun 29, 2017 Jun 29, 2017

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I create requests several times in the past months.

But I did not receive any feedback.

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Adobe Employee ,
Jun 29, 2017 Jun 29, 2017

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I will follow-up with the licensing team and request they resend the email.  As noted previously, the email comes from noreply@adobe.com and has a PDF attachment.  Please ensure your SPAM filters allow the email to be delivered.

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New Here ,
Jul 04, 2017 Jul 04, 2017

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I still have not received any response

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New Here ,
Jul 05, 2017 Jul 05, 2017

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???

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Adobe Employee ,
Jul 05, 2017 Jul 05, 2017

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Hi,

The licensing team is on leave till early next week. I will update you once your license is approved.

Thanks!

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New Here ,
Jul 10, 2017 Jul 10, 2017

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?????

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Adobe Employee ,
Jul 11, 2017 Jul 11, 2017

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Sorry for the delay.  We are waiting to hear back from the licensing team.

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New Here ,
Aug 14, 2017 Aug 14, 2017

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LATEST

What is going on ? The problem is in our country, in our company, or in what?

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