help does not launch after upgrading from RH5 to RH7

[KVCInfoDev]

My problem is similar to CaroMe1's. Topics within chm files created using RH5 and integrated into our software product launch correctly when a Help button is clicked on a dialog. After upgrading to RH7, using the the same project files, chm files created using RH7 do not launch at all; that is, nothing happens when a Help button is clicked on any dialog.

Thanks in advance for any advice!

[Peter Grainge]

Does the CHM have the same filename as the XPJ file?

If not, regenerate the help changing the name to be the same. Then rename it to what you want and try with that file.

[KVCInfoDev]

The .chm filename and the .xpj filename are the same.

Sorry if I was swerving and incoherent! I probably shouldn't have posted after traveling and no sleep!

Here is how I tested for the source of this problem:
1. I created a .chm file using RH 5, integrated it into our product, clicked on the Help button on any of our dialogs, and the appropriate Help topic displayed.
2. I created a .chm file using RH 7 (using the exact same project files as in the previous step), integrated it into our product, clicked on the Help button on any of our dialogs, and nothing happened. No topic, no Help. Nothing.

Is that a better description of the problem? (I hope)

Thanks again!

[Peter Grainge]

That comment is part of my signature, not aimed at anyone in particular! I came across that line recently and it made me smile.

Does the file open OK if you double click it? In other words, is the problem only when called from the application? I think there is something in Using RH7 on my site about that.

[KVCInfoDev · Accepted solution]

After some more searching, I found this about importing h files:
http://help.adobe.com/en_US/RoboHelp/RHTML/7.0/Context-sensitive/Map_IDs_and_map_files/Importing_map...

I checked my project, and lo! There's my h file with the icon for a broken link. No h file in the project! I copied it from previous version, recompiled and it works like a charm now.

Thanks for your help!