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I recently purchsed a book and installed adobe digital editions to view it in my computer, but I keep getting the following error, " Error! check Activation". Customer service at the book website said it was an adobe issue
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I also have the same problem. My computer is authorized but everytime I want to open the purchased book (13-4-2016). ADE closes down with an error. Unknown problem, can't find the solution.
The customer service here also said it was an adobe issue. Can someone please help.
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I'm thinking it's a setting in my computer because I was able to install and view my purchased books on my iphone. I'll contact IT to make sure there isn't something blocking me from viewing my books.
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melissam89212715 schrieb:
I recently purchsed a book and installed adobe digital editions to view it in my computer, but I keep getting the following error, " Error! check Activation". Customer service at the book website said it was an adobe issue
Windows:
Close all applications.
Choose Start > Run.
In the Open text box, type regedit and then press Enter. The Registry Editor opens.
In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
Select the Adept key.
Choose File > Export.
In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.
Right-click the Adept key and choose Delete.
In the Confirm Key Delete dialog, click OK.
Close the Registry Editor.
Open Adobe Digital Editions and reauthorize.
Macintosh:
quit Adobe Digital Editions.
Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
Open Adobe Digital Editions and reauthorize.