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13.6.1 - After Effects error: internal verification failure, sorry! {stuff not in the right sortdir}

New Here ,
Dec 18, 2015 Dec 18, 2015

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I've started getting this error message every time I quit After Effects (I updated to 13.6.1 today and I'm still getting it, I started getting it on the previous update). I have to dismiss several instances of the error message every time.

The projects re-open no problem and everything seems to be fine.

It just happened on a project that has a single comp consisting of a psd as a guide layer, a video layer with Keylight, levels, and hue and saturation effects applied, and a looping background later. No exotic effects or anything.

Anyone else getting this? Any idea what the cause and/or solution is?

iMac (27-inch, Late 2013)

3.5 GHz Intel Core i7

32 GB 1600 MHz DDR3

NVIDIA GeForce GTX 780M 4096 MB

El Capitan 10.11.2

Thanks

-Mike

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Explorer ,
Dec 30, 2015 Dec 30, 2015

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I have just started to get that message upon quitting too. AE CC2015 is up to date.

Mac (Retina 5K, 27-inch, Late 2014)

4 GHz Intel Core i7

32 GB 1600 MHz DDR3

AMD Radeon R9 M295X 4096 MB

El Capitan 10.11.2

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Contributor ,
Jan 31, 2016 Jan 31, 2016

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Yep - I get this too - high spec 5K imac, El Capitan

"After Effects error: internal verification failure, sorry! {stuff not in the right sortdir}"

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New Here ,
Jan 31, 2016 Jan 31, 2016

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I get it too:

After Effects error: internal verification failure, sorry! {stuff not in the right sortdir}

osx 10.10.4

AE  13.7.0.124

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LEGEND ,
Jan 31, 2016 Jan 31, 2016

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That's certainly odd. I wonder what AE isn't doing that it thinks it should be...

chrisrush wrote:

osx 10.10.4

You should consider updating. Apple fixed some bugs in 10.10.5 that affected AE. (It's likely unrelated to this, but this should help prevent some crashes. )

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Contributor ,
Feb 02, 2016 Feb 02, 2016

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I just got a slight variation - I got this with BAG rather than sortDir and had to hit the alert modal 8 times before it finally went away.

After Effects error: internal verification failure, sorry! {stuff not in the right bag}

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Engaged ,
Feb 05, 2016 Feb 05, 2016

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I'm actually getting both of those errors now when I quit. Is anyone doing super memory intensive tasks? I can't say for sure if this is why, but it only started after I started running keys in Primatte on 6K .R3D files.

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Contributor ,
Feb 08, 2016 Feb 08, 2016

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Nope - just run of the mill 1080, low bpc motion with MOVs.

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Contributor ,
Feb 15, 2016 Feb 15, 2016

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Got this again:

After Effects error: internal verification failure, sorry! {stuff not in the right sortdir}

I click OK for 13 times, the alert won't go away till on the 13th time I get this:

After Effects error: internal verification failure, sorry! {stuff not in the right bag}

Then I get to click that alert for 13 times before it finally goes away.

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Community Beginner ,
Feb 17, 2016 Feb 17, 2016

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I'm getting exact same error message upon quitting - after having issues with video windows flashing the image and not able to display correctly.  I am using Primatte Keyer and Key Light on 1080p footage.  I've empty cache and purged all memory, restarted system multiple times.

Happens every time.  End up having to 'Force Quit' to get message to go away!   Only been happening since I updated to AE 2015 - working on newest MacPro with 32G memory.

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Engaged ,
Feb 17, 2016 Feb 17, 2016

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Interesting.... I was having the issue when I was also keying footage, though mine was 6k .r3d files resized to a 1080 comp. I also had the blinking screen (still do, actually). While I don't have a total fix for you, check out this thread here that I started about the issue:

https://forums.adobe.com/thread/2086308?sr=inbox&ru=4717526

The only way around it for me was to install CC2014 - wasn't an issue there.

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Community Beginner ,
Feb 29, 2016 Feb 29, 2016

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I just got this message. I'm not doing any keylight or chroma key effects. Mostly motion graphics. I'm using PNG files from photoshop. I'm on windows. I hope that info rules out some questions above.

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Explorer ,
Mar 26, 2016 Mar 26, 2016

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same story here!! Windows 10, Ae latest update 13.7.1

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Community Beginner ,
Mar 29, 2016 Mar 29, 2016

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Same here

MacPro

10.10.5

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Participant ,
Apr 05, 2016 Apr 05, 2016

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Same. Win 10, everything updated.  Once again, AE is bug riddled mess.

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Explorer ,
Apr 19, 2016 Apr 19, 2016

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Same here. Everytime I quit AE...

OSX iMac Highspec

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New Here ,
Apr 20, 2016 Apr 20, 2016

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I'm either getting the stuff not in the right sortdir or stuff not in the right bag or both.  We have 3 computers running AE here and all computers are getting this error when the program quits. After having an error restricting RAM preview.

Anyone found the solution yet?

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Community Beginner ,
Apr 20, 2016 Apr 20, 2016

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Still happening to me and just updated to 13.7.2.3.   I sent a bug report in February to Adobe.  Not sure why they haven't responded yet- seems more and more of us are having this issue. 

I'm getting restricted RAM previews (or no video image at all) no matter if I have plugins in the comp or not. I ruled out my G-RAID by working on projects whose footage lives only on my main harddrive.   I've purged the 'cache',  restarted the app, restarted the Mac - nothing works. 

I'm using an Intuos Wacom tablet and I'm having issues with the pen in AE only. Not sure if it's related - is anyone else using a tablet?  

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New Here ,
Apr 22, 2016 Apr 22, 2016

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same here..

same project created two years ago but this message only appears after the last update...

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New Here ,
Apr 22, 2016 Apr 22, 2016

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Exactly the same here!!

Using Kelight on 1080p footage.


MacPro (late 2013)

3.5 GHz 6-Core Intel Xeon E5

16 GB 1866 MHz DDR3 ECC

AMD FirePro D500 3072 MB

El Capitan 10.11.4

Anyone found an answer to this yet??

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New Here ,
Apr 22, 2016 Apr 22, 2016

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Well... I downloaded Keylight directly from The Foundry, deleted the plugin that comes with AE, installed the new one and it stopped.

Hope it works for all.

Cheers!!

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Contributor ,
Apr 23, 2016 Apr 23, 2016

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Interesting - I might try this as I do a lot if key light stuff...however I saw at least one poster saying they got this when not using keylight.

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New Here ,
Apr 27, 2016 Apr 27, 2016

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Same thing here. I've just finished a project and had to literally spam the OK button. Got "not in the right sortdir" at first, then "not in the right bag.

Annoying.

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New Here ,
Apr 29, 2016 Apr 29, 2016

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Same thing here.

This started for me about two weeks or a month ago. Hard to say with so little sleep and no logs.

Happens intermittently on close. Not triggered consistently by any particular file or project.

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Explorer ,
May 07, 2016 May 07, 2016

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Have also been seeing this for a few months. Always seems to be on large projects involving psd files as some of the source material.

Most recently, the 'stuff not in the right sortdir' has become 'stuff not in the right bag'

Adobe - could we have a response on this please?

OSX 10.11.4

5K Retina iMac

4Ghz quad core i7

32Gb Ram (8xDDR3)

AMD Radeon R9 M395X

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