keeps giving error message when I try to transfer library book to kobo.

[jaynet19155042]

I have installed and uninstalled both ADE 4.5 and ADE 3.1 and re installed ADE 3.1. When I try to put my downloaded library book into my e reader it says error. Help! I don't know what I am doing wrong and although I love my e reader the idea was to get e books from the library and I can't do that. My husband is fed up of me trying after literally hours of attempting to do it. Help me please!!!

[Nanaky]

Which error message you get?

[flomasson11]

Get this one: error getting license. License Server Communication Problem; E_AUTH_BAD_DEVICE_KEY_OR_PKCS12

[flomasson11]

I get this error message when I try to transfer a library book to my kobo: error getting license. License Server Communication Problem; E_AUTH_BAD_DEVICE_KEY_OR_PKCS12

[Nanaky]

Windows:

    Close all applications.
    Press WINDOWS + R.
    In the Open text box, type regedit and then press Enter. The Registry Editor opens.
    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
    Remove the Adept Folder.
    In the Confirm Key Delete dialog, click OK.
    Close the Registry Editor.
    Open Adobe Digital Editions and reauthorize..

Macintosh:

    quit Adobe Digital Editions.
    Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
    If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
    Open Adobe Digital Editions and reauthorize.

[flomasson11]

I deleted the file: activation.dat from  /Users//Library/Application Support/Adobe/Digital Editions some time ago and have been unable to download books since. Themissing file seems to have created many more problems but I don't know how to get it back. This is very frustrating

[flomasson11]

Halleleuia! I tried again. This finally worked for me and I have two boys downloaded. The others won't come because they were reauthorized before but i now have something new to try. Thank you!

[Nanaky]

You are welcome.