Lightroom 6 will not install, put redemption code in, no serial number required?

[johnc68721254]

I purchased Lightroom 6 in retail store, put in CD, put in redemption code, does not download.  How can I get this to work?

[Mohit Goyal · Accepted solution]

Hi johnc,

Use the below link to redeem your product, once you done you will get a serial number which would require to activate the software.

https://redeem.licenses.adobe.com/getserial

Now, download and install the product using the below link.

Install Photoshop Lightroom

Let us know if that helps.

Regards,

Mohit

[janew78812444]

This didn't work for me. After I click redeem it says no serial number necessary. Then it says to download, which leads to open creative cloud and from there I am stuck. It doesn't open or download in creative cloud.

[Mohit Goyal]

Moved to Downloading, Installing, Setting Up

Thanks,

Mohit