Where can I get a link to a Mac Offline installer? I found it for older versions, but I get the gray screen of death saying it is out of date. The normal installation process does not work on my macbook.

[Ubernooblet]

I found it for older versions, but I get the gray screen of death saying it is out of date and cannot play any videos for my university. The normal installation process does not work on my macbook, I have tried all the tricks and tips that everyone recommends. It gets to 52% and fails every time.

[_maria_]

Hi,

The offline standalone installer is available at the bottom of the Installation problems | Flash Player | Mac in the 'Still having problems' section.

I would like to get some log files from you to determine why the installation is failing at 52%.  Could you please read through the Where do I find the Flash Player installation log on the Macintosh? FAQ and provide all four (4) files listed:  FlashPlayerInstallManager.log (located in the User's Library/Logs directory), install.log file, Adobe_ADM.log, and Adobe_GDE.log.  Please upload the files to cloud.acrobat.com using the How to share a document instructions.  Post the link to the uploaded files in your reply.

Also, what OS X version do you have?

Thank you.

--

Maria

[Ubernooblet]

Well my first problem in the process is, I placed the marker as specified in the install.log section within console and nothing populated the lines below.

I did notice when I ran the installation, a second adobe flash icon opened in my tray around 50% then closed down quickly and the installation failed. Should I continue to try and get the other files?

[Ubernooblet]

Here are the files I could gather. Shared Files - Acrobat.com

[_maria_]

Hi,

Thank you. I do see an error in the FlashPlayerInstallManager.log file and have forwarded this to the installer engineer.

What OS X version is this on?

--

Maria

[Ubernooblet]

OSX 10.11.2 or 3 i think. I had actually just now installed an update,so now I am 10.11.4, but usually I have been very timely with updating. I will admit this has been an issue with Yosemite and El Capitan.

[_maria_]

Hi,

Sorry for the late reply on this.  Please try using the offline (full) installer posted at the bottom of the Installation problems | Flash Player | Mac  page in the 'Still having problems' section?

--

Maria