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Firefox Nightly + Flash Player beta - video fullscreen button -> crashing

MrX1980
Enthusiast ,
Jan 08, 2016 Jan 08, 2016

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https://bugbase.adobe.com/index.cfm?event=bug&id=4099489

Hello Adobe team,

it seems, that only the last beta versions are affected and not the final versions.

It will crash on some flash based video websites with protected mode on/off.

Some example websites:

http://www.mtv.com/

http://www.viva.tv

http://www.arte.tv

http://www.vevo.com/tv

...

(select one video and click on the fullscreen button)

Flash Player 20.0.0.274 beta

32-bit = Crash Reports in F_1799236063__________________________________________________

64-bit = Crash Reports in F_828422936____________________________________________________

On Dailymotion.com the video's are crashing directly while loading the page.

https://crash-stats.mozilla.com/report/index/864486ec-4b5f-4cc4-90e9-0ab162160108

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6.8K

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correct answers 1 Correct answer

MrX1980
Enthusiast , May 05, 2016 May 05, 2016

Hi Jeromie,

I have retested it with Flash Player 22.0.0.137 & .144 and Firefox 47 Beta & Nightly 49 and it is working now.

dom.ipc.plugins.asyncdrawing.enabled was set to true for the tests.

So I would say that we can close this topic as fixed with Flash Player 22.

Regards,

MrX1980

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MrX1980
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Jan 08, 2016 Jan 08, 2016

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Flash Player 20.0.0.279 is working again. Thanks

Update: I forgot to re-enable the Flash Player hardware acceleration.

https://crash-stats.mozilla.com/report/index/7dc36cc1-6f19-42d5-87b7-012072160109

https://crash-stats.mozilla.com/report/index/b226f1d6-78da-4bda-96a4-6f7dc2160109

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MrX1980
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Jan 13, 2016 Jan 13, 2016

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In Response To MrX1980

Still crashing with Flash Player 20.0.0.285 beta

[@ npswf32_20_0_0_285.dll@0x221265] - Firefox 46.0a1 Crash Report - Report ID: 8a8b3e70-9c40-45d4-ab...

[@ npswf64_20_0_0_285.dll@0x2cd5a2] - Firefox 46.0a1 Crash Report - Report ID: a8b4ae01-09bf-48f6-97...

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MrX1980
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Jan 17, 2016 Jan 17, 2016

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In Response To MrX1980

If I use "adplus.exe -crash -pmn plugin-container.exe -o D:\debug\dumps" then I see something like:

(1174.f4c): C++ EH exception - code e06d7363 (first chance)

(1174.11f8): Access violation - code c0000005 (first chance)

(1174.11f8): Unknown exception - code c000041d (!!! second chance !!!)

[JavaScript Error: "SecurityError: The operation is insecure." ...]

###!!! [Parent][MessageChannel::Call] Error: Channel error: cannot send/recv

###!!! [Parent][MessageChannel] Error: (msgtype=0xAA0020,name=PPluginInstance::Msg_NPP_DidComposite) Channel error: cannot send/recv

...

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Kratika Agarwal Adobe Employee
Adobe Employee ,
Jan 17, 2016 Jan 17, 2016

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Hi,

Thanks for reporting the issue. We are looking into it.

Thanks

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MrX1980
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Jan 20, 2016 Jan 20, 2016

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In Response To Kratika Agarwal

Again, v20.0.0.286 final is working and v20.0.0.294 beta is crashing.

So something is different between the final and beta builds.

Different compiling options ?

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jeromiec83223024 Adobe Employee
Adobe Employee ,
Jan 25, 2016 Jan 25, 2016

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In Response To MrX1980

Any chance this is an Intel 4400 GPU?

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MrX1980
Enthusiast ,
Jan 26, 2016 Jan 26, 2016

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In Response To jeromiec83223024

Hi Jeromie, in the crash reports I see all main vendors (Intel, nVidia and AMD/ATI), so it is not a graphic card/driver problem.

I use:

- nVidia GeForce GTX 650ti / v361.60

- Intel HD 3000 (i5-2410M) / v9.17.10.4229

- ATI Radeon HD 4670 AGP

https://crash-stats.mozilla.com/report/index/1ea52f4f-6309-4b53-ab04-84fc82160126

https://crash-stats.mozilla.com/report/index/157e91e9-c56e-419f-ad35-8e2b52160125

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jeromiec83223024 Adobe Employee
Adobe Employee ,
Jan 26, 2016 Jan 26, 2016

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In Response To MrX1980

Okay, thanks. I'll dig into this today. I didn't have time to look at it yesterday, but I've been seeing some nasty crashes moving in and out of fullscreen specific to the latest Intel 4000 HD drivers. I was hoping it was the same issue.

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Kratika Agarwal Adobe Employee
Adobe Employee ,
Jan 27, 2016 Jan 27, 2016

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In Response To MrX1980

Hi,

This issue is known to us. We are looking into it.

Thanks

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Rapsody10
New Here ,
Jan 29, 2016 Jan 29, 2016

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In Response To Kratika Agarwal

This issue remain with the latest 21. ver on anybrowser I have a Nvidia Gforce card ( laptop )

win 10 x64 pro in case is necesary

thanks for your help

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jeromiec83223024 Adobe Employee
Adobe Employee ,
Jan 30, 2016 Jan 30, 2016

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In Response To Rapsody10

Yeah, this issue is open and assigned.  You can subscribe to the bug (see the first post in this thread) for updates.

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Rapsody10
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Jan 31, 2016 Jan 31, 2016

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In Response To jeromiec83223024

Thank you will do

Raps

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Kratika Agarwal Adobe Employee
Adobe Employee ,
Feb 02, 2016 Feb 02, 2016

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In Response To Rapsody10

Hi,

This issue will be fixed in latest FP beta version which will be live today.

Thanks

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MrX1980
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Feb 03, 2016 Feb 03, 2016

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In Response To Kratika Agarwal

Hi, thanks for the update, but sadly it is still crashing with v21.0.0.136

[@ npswf64_21_0_0_136.dll@0x2d1d9e] - Firefox 47.0a1 Crash Report - Report ID: 82989cb4-7dae-49b2-ba...

[@ @0x0 | user32.dll@0x70d4] - Firefox 47.0a1 Crash Report - Report ID: 63638254-9c16-4973-bf66-67de...

[@ npswf64_21_0_0_136.dll@0x2d1d9e] - Firefox 45.0b2 Crash Report - Report ID: 34d4526c-5cc3-4116-b3...

[@ npswf64_21_0_0_136.dll@0x2d1d9e] - Firefox 45.0b2 Crash Report - Report ID: 4c094d05-2c86-4c13-8b...

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Rapsody10
New Here ,
Feb 03, 2016 Feb 03, 2016

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In Response To MrX1980

Yes definitely still present

you dont even need to go full screen

just do a right click on the video box and click on the first icon on the menu

will crash instantly

Regards

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Kratika Agarwal Adobe Employee
Adobe Employee ,
Feb 03, 2016 Feb 03, 2016

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In Response To Rapsody10

Hi,

This is not reproducible on my machine :

Firefox 47.0a1/21.0.0.136/Intel HD 4400 graphic card/win 7 64 bit

But I could see a crash on win 7 /Firefox nightly with AMD Radeon graphic card machines.

We are looking into it.

Thanks

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Kratika Agarwal Adobe Employee
Adobe Employee ,
Feb 03, 2016 Feb 03, 2016

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In Response To MrX1980

Hi,

Please try below steps. I believe it will resolve the issue:

1) Type "about:config" in the address bar of Firefox Nightly and search for dom.ipc.plugins.asyncdrawing.enabled and set it as false

2) Now play the videos.

Thanks

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MrX1980
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Feb 04, 2016 Feb 04, 2016

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In Response To Kratika Agarwal

Hi, I know that is better with dom.ipc.plugins.asyncdrawing.enabled;false, but the question is, why it is crashing only with your beta builds and not with the final builds?

dailymotion.com

fullscreen button

dom.ipc.plugins.asyncdrawing.enabled;false

[@ @0x0 | user32.dll@0x70d4] - Firefox 47.0a1 Crash Report - Report ID: 4d8a2dd6-785e-4a86-8b36-9757...

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jeromiec83223024 Adobe Employee
Adobe Employee ,
Feb 04, 2016 Feb 04, 2016

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In Response To MrX1980

We're collaborating with Mozilla on the feature.  That feature requires code to be present in both products in order to be active.  Our next beta build should resolve this.

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MrX1980
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Feb 17, 2016 Feb 17, 2016

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In Response To jeromiec83223024

Hi, it is still crashing with FP 21.0.0.157 and Firefox 45.0b6 64bit & 47.0a1 64bit (dom.ipc.plugins.asyncdrawing.enabled;true)

[@ npswf64_21_0_0_157.dll@0x2d26f6] - Firefox 45.0b6 Crash Report - Report ID: d125d5a0-f320-4def-b9...

[@ npswf64_21_0_0_157.dll@0x2d26f6] - Firefox 45.0b6 Crash Report - Report ID: 6bf9cb73-149f-4ae3-a0...

[@ @0x0 | user32.dll@0x1bd28] - Firefox 47.0a1 Crash Report - Report ID: c7f7ffd5-7ae5-4dab-a6de-806...

[@ npswf64_21_0_0_157.dll@0x2d26f6] - Firefox 47.0a1 Crash Report - Report ID: 59f136bc-ada3-4c92-86...

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jeromiec83223024 Adobe Employee
Adobe Employee ,
May 02, 2016 May 02, 2016

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In Response To MrX1980

I'm no longer seeing traffic on these signatures.   Just wanted to confirm that this was resolved before closing it out.

Thanks!

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MrX1980
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May 05, 2016 May 05, 2016

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In Response To jeromiec83223024

Hi Jeromie,

I have retested it with Flash Player 22.0.0.137 & .144 and Firefox 47 Beta & Nightly 49 and it is working now.

dom.ipc.plugins.asyncdrawing.enabled was set to true for the tests.

So I would say that we can close this topic as fixed with Flash Player 22.

Regards,

MrX1980

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jeromiec83223024 Adobe Employee
Adobe Employee ,
May 05, 2016 May 05, 2016

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In Response To MrX1980

Great, thanks a lot for the confirmation.

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