5 Replies Latest reply on May 30, 2008 6:36 AM by jen.k.2605

    same thing

    jen.k.2605
    jen.k.2605 May 29, 2008 12:23 PM
      AHHHH! i am having the same problem. however, i have a full-blown version of captivate, not a trial. can someone please help ASAP. Hopefully, this issue was resolved
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        • 1. Re: same thing
          jen.k.2605 Level 1
          jen.k.2605 May 29, 2008 12:25 PM (in response to jen.k.2605)
          sorrry same problem as this topic:

          Topic Title evaluating Captivate, blank screen when trying full motion
          Topic Summary cannot get full motion to work
          Created On 05/13/2008 07:25:26 PM
          • 2. Re: same thing
            Captiv8r Adobe Community Professional & MVP
            Captiv8r May 29, 2008 1:47 PM (in response to jen.k.2605)
            Welcome to our community, Jennifer

            You should know that the trial version of Captivate and the "Real Deal" are one and the same. The only difference is the amount of time you have to use it. So if you are seeing oddness with the trial, I'd be very surprised to see it is resolved after deciding to purchase.

            Cheers... Rick
            • 3. Re: same thing
              jen.k.2605 Level 1
              jen.k.2605 May 29, 2008 2:12 PM (in response to Captiv8r)
              I have the real version. What exactly is happening is this: I can record full-motion demos fine, until I scroll on the page. When I move a webpage down to select a button, a blank screen appears in the demo. I am very pleased with other Abode products, and have had earlier versions of Captivate in which this never happened. Please HELP, this has given me a huge headache.
              • 4. Re: same thing
                Captiv8r Adobe Community Professional & MVP
                Captiv8r May 29, 2008 2:46 PM (in response to jen.k.2605)
                Hi again

                Have you tried repeating this process with different applications? My thought is that perhaps it is something limited to a single application and it's not something that just goes wonky across the board.

                Cheers... Rick
                • 5. Re: same thing
                  jen.k.2605 Level 1
                  jen.k.2605 May 30, 2008 6:36 AM (in response to Captiv8r)
                  Yes I have tried multiple applications. And every time it's the same problem. I have used Captive v.1 and never had these problems. Any other thoughts?