Authorization Needed

[curtisd45938439]

My company changed out my computer. I successfully authorized Adobe Digital Editions on the new computer and tried to open the two books. I received this:

Authorization Needed

This computer is not authorized to open 2015 Uniform Plumbing Code because this item is authorized to a Vendor ID.

eBook Vendor: Adobe ID

Adobe ID: I input my email address

Password: I forgot the password so went through the process to reset. I entered the new password.

"The vendor account you entered is not associated with the item you are trying to open. Try again."

I went to Adobe Chat. No help. The suggested I try this forum.

Could it be that there was a different ID associated with the purchase of these manuals and that I need to track down that info?

[Nanaky]

You get the errorwhen the eBook are linked with a other Adobe ID.

Often its happens when you open/download a eBook before you authorize Digital Edition. Then

authorize and can the eBook no longer read. Or you has first used a other Adobe ID. In this case you should enter this secound Adobe ID and can open the eBook.