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Unsuccessful installation of Digital Editions

New Here ,
May 17, 2016 May 17, 2016

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Hi

I downloaded the installation file but it doesn't work. When I look under "details" it tells me, it's complete, when I click on the icon on the desktop it tells me it has encountered a problem and needs to close. I've tried it four times :-((((

Please advise

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correct answers 1 Correct answer

LEGEND , May 18, 2016 May 18, 2016

Which version of Winodws are you used?
Which Version of Digital Edition do are try to installed?

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LEGEND ,
May 18, 2016 May 18, 2016

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Which version of Winodws are you used?
Which Version of Digital Edition do are try to installed?

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New Here ,
May 19, 2016 May 19, 2016

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Thank you, Nanaky, for your response.

Windows XP with all 3 patches installed, The link I found led me to ADE 4.0 only.

I have been just advised by Elsevier to install version 3.0.

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New Here ,
May 19, 2016 May 19, 2016

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P.S. I do have other computers, with Windows 7 but I work most on the XP one, because it has a lot of

software I use on daily basis.

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LEGEND ,
May 19, 2016 May 19, 2016

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The old version can download on this link:

http://www.adobe.com/support/digitaleditions/downloads.html

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New Here ,
May 19, 2016 May 19, 2016

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Hi Nanaky,

For some strange reasons I do not see the "Correct Answer" option any longer,  only the "Helpful" one, so I clicked on it.

My best

Mariusz

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LEGEND ,
May 19, 2016 May 19, 2016

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Glad though I could help.

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New Here ,
May 20, 2016 May 20, 2016

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You did. It all works perfectly! Many thanks.

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LEGEND ,
May 22, 2016 May 22, 2016

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You are welcome.

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