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When i go to download the file on to my ipad it says it been previously downloaded by adobe id with the same email. I not sure what to do.
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did you get an answer??? I have the same problem
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I wrote adobe and I only have the one account but it it says the item was originally downloaded with a different user account or adobe ID to continue add that account???
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Hello? any body there? I was told this is how I get customer service for your product. Hello?
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This is an open forum, not a direct line to Adobe support... you need to wait for a reply
Most replies are from other users, with sometimes a reply from an employee
I don't use the program you have, so I don't have any help to offer
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I don't know how to use this forum. I was told that someone would answer my questions? There is no phone number to call and I need answers!!!! How long do I have to wait for an answer