Unable to authorize Digital Editions

[VeraThigpin]

I download books online through my library. When I enter in my ID and password to authorize Digital Editions, it tells me the two do not match. Yet, when I log into Adobe online, it takes my ID and password. I went through chat help and was informed I would have to go through the forums for help with this issue. Please help me. I have been doing everything I can to fix it on my own, including uninstalling and reinstalling the program to see if something happened during the installation process.

[Nanaky]

Has you try to reset your passwort and used only Letters and numbers?

[VeraThigpin]

Yes, I tried that, with no success. 😞 This is very frustrating. There are several books I like, which are unavailable in hard copy at the library. Therefore, I download them to read them.

[Nanaky]

Normal the problem is only when you used Umlauts or special characters. Has you try to used a other password what you has not try before?

[VeraThigpin]

Yes, and I stuck with just numbers and letters, nothing special.

[falcon49]

I am having the same issue, did you get any help or get it to take?

[Nanaky]

On the Homepage the password are work without a error?

[falcon49]

I don't understand what you are saying.  I changed my Adobe ID, but when I use it on my Nook, it doesn't work.

[falcon49]

With the Nook Glowlight, I don't have to plug into my computer to download books.  I have Adobe Reader 3.0, do I need a newer version on my computer?