I can't download Adobe Flash Player in my Mac.

[Diego_Briceño]

When I try to download the program it tells me to close safari. After I close it, the programs stills telling me that safari is opened. I don't know what I have to do!!!!!!

Can somebody please help me?!?!?!?!?!'

[_maria_ · Accepted solution]

Hello,

If you're just closing the browser window, you're not actually quitting the application.  You need to quit the application for Flash Player to install.  There are a few different ways to Quit Safari:

Quit Safari app from the Dock icon:

Mouse over the Safari icon in the Dock

Press CTRL and left-mouse click at the same time

A menu will display. Click Quit to terminate the application.

Use Activity Monitor to terminate Safari:

Launch Activity Monitor from Applications/Utilities/Activity Monitor

Ensure 'All Processes' are being listed (menu in the upper right)

Find and select Safari

Click the Quit Process button (upper left)

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Maria

[Diego_Briceño]

Thanks!!! Helped a lot!!!

[Guest]

I  have a password and ID ,but he refuse it (ADOBE FLASH PLAYER)

[_maria_]

Hello,

The password being requested is your apple password, this is not the Adobe password. Apple requires the admin password to install some software. If you don't have a password, and your user is an administrator, leave the password field empty and click 'ok' to continue with the installation.

P.S.  in the future, please start a new thread, or post to a thread that is relevant to the issue you are reporting.  These password issues comments are not relevant to this thread.  Posting different topics on one thread is very confusing to users since it combines disparate topics.

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Maria

[jamesg97089640]

I have Quit my Internet browser every possible way you have suggested Maria...still nothing.  Still being told I need to install it for the UMPteenth time.

This is ridiculously frustrating!
Do you recognize that your support system is one of the worst one's going!
Absolute joke!

[MM12LB34DVCabby]

When I try downloading Flash Player, it skips step 2. How do I remedy this?

[_maria_]

Hello,

I'm not sure what you mean by 'skips step 2', nor how it relates to this thread.  Please start a new discussion and provide the information as listed here, Read Before Posting: How To Get A Useful Answer To Your Question.

Thank you.

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Maria

[Guest]

I can't download the newest version because it keeps asking me for a password that I've never had.  This stupid frigging program has frozen my Mac - can't watch any video.  I've talked to others who have said the same thing - asks for a password that you've never given or been given.  How do I get this to work.  Very frustrating.

[BRAD141]

I agree

[Guest]

I do have an apple password, but doesn't let me use it aghhhh

[_maria_]

Please see What userid & password do I need to install Flash Player?  for assistance.

In the future, please begin a new discussion or post to a relevant discussion.  The topic of this discussion is not about passwords.