Downloading Flash and Shock Wave

[zachl46963253]

I have requested permission to install Flash and shockwave on 26,000 desktops. It has now been about 3 days and I have not gotten the download link that I need so that I can download the latest and greatest for distribution.

Any thoughts as to how to follow up on this request. Is there a way to open a ticket to have it resent.

Thanks!

Zach LaDouceur

Account Solutions Lead, Managed Mobility Services - Platform Mgmt (MMS-PM)

IBM Global Services - Strategic Outsourcing

e-mail: Zach.Ladouceur@citizensbank.com

Desk Phone: 603-634-7156

Mobile: 603-809-2514

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[_maria_]

Hi,

I will follow-up with the licensing team. Please confirm the name and email address used to apply for the license.

Thank you.

--

Maria

[zachl46963253]

Thanks!

Zach LaDouceur

Account Solutions Lead, Managed Mobility Services – Platform Mgmt (MMS-PM)

IBM Global Services - Strategic Outsourcing

e-mail: Zach.Ladouceur@citizensbank.com

Desk Phone: 603-634-7156

Mobile: 603-809-2514

[_maria_]

Also, the email will come from noreply@adobe.com.  Please check your spam filters and ensure they do not block email from this address.

[_maria_]

You're licensing request has been approved and the email sent.

[zachl46963253]

Morning,

I have requested the download links of Adobe Flash and Shockwave twice.  I don't seem to get the emails last time I had this issue you were able to resolve it.  Would you be able to assist me again.  My email is Zach.ladouceur@citizensbank.com

[_maria_]

Hi zachl46963253

I will notify the licensing team to resend the email.

--

Maria

[zachl46963253]

Thanks!

Zach LaDouceur

Account Solutions Lead, Managed Mobility Services – Platform Mgmt (MMS-PM)

IBM Global Services - Strategic Outsourcing

e-mail: Zach.Ladouceur@citizensbank.com

Desk Phone: 603-634-7156

Mobile: 603-809-2514

[_maria_]

Hi,

The licensing team has resent the email.  Please confirm if you did, or did not, receive the email.

Thank you.

--

Maria

[zachl46963253]

Yes got the email thank you very much!!!

Zach LaDouceur

Account Solutions Lead, Managed Mobility Services – Platform Mgmt (MMS-PM)

IBM Global Services - Strategic Outsourcing

e-mail: Zach.Ladouceur@citizensbank.com

Desk Phone: 603-634-7156

Mobile: 603-809-2514