Flash Crash persists after MONTHS on Win 10/Chrome/Firefox

[deaconrayne]

How do I correct Flash constantly crashing on Chrome and FF?   I'm running Win 10 all drivers updated with Bitdefender antivirus Malwarebytes anti Mal and System MEchanic for system maintainece.    I cannot get sites like amazon ebay, facebook or Gmail to run correctly.    This has been going on for months.   I have deleted my accounts, uninstalled and reinstalled the browser, nstalled flash separately, disabled the plug ins and on and on.

[Carm01]

Is your operating 32 or 64 bit ?

1) you might want to try the 64 bit versions of those browsers if your OS is 64 bit ( link below )

2) For Chrome try deleting the pepperflash folder located here:

C:\Users\%username%\AppData\Local\Google\Chrome\User Data\PepperFlash

3) For Firefox you might want to try the profile manager and create a new profile, and see if it happens in a new profile. (link below)

4) Clean install flash player, not install over but clean install it ( i have a utility you can click on my profile here to find more info ). Adobe has a manual process that is a bit dated for windows 10. It is worth noting that deleting the following also helps on windows 10:

• %appdata%\Adobe\Flash Player
• %appdata%\Macromedia\Flash Player

This will not cause issues as I have done this hundreds of times in testing and cannot find any ill effects.

Use the Profile Manager to create and remove Firefox profiles | Firefox Help

Chrome Browser

Mozilla Firefox Web Browser — Download Firefox in your language — Mozilla

How do I do a clean install of Flash Player?

Hopefully something here will help you out.

Best regards 

[jeromiec83223024]

It's very likely that it's related to drivers.

Please work through the video troubleshooting guide.

https://helpx.adobe.com/flash-player/kb/video-playback-issues.html

If you're still stuck, please follow the directions in the guide on providing the dxdiag report and additional information about what you tested and saw.