Adobe flash player will not work on my laptop?

[Guest]

Hi, I've downloaded the flash player maybe 20 times, but the Adobe flash player test says the flash player is not installed on my computer.  But when I look in my programs, there it is.  The flash player does not work on either IE or Firefox.  Also, after I download the flash player every time, my CPU stays pegged at 100%.  If I uninstall the flash player, the CPU usage immediately goes down to normal.  I used to have Adobe flash player and it worked just fine.  No, I do not think I have any viruses or malware.  The laptop is a Toshiba A505-S6965 with Windows 7.  Thanks for any help.

[bhaskarsp]

Hello

Can you please download Adobe Flash Player from Adobe Flash Player Install for all versions . After the installation,  you can cross check for proper installation using Adobe - Flash Player . Please let us know if this works for you. We have different players for different browsers so requesting you to download separately for IE, Firefox or chrome.

thanks

Bhaskar

[Guest]

OK, I checked out that page, and I have downloaded from that page 10 or more times.   The result is always: "player not installed", although the player appears in the list of Programs installed on my computer.   I then have to uninstall the player to keep my CPU from running at 100%.

[Kratika Agarwal]

Hi,

Could you please share the screenshot of the issue https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

Thanks