Flash player installer won't load and finish?

[elradar16]

Received notice to update Flash player to version 22.2, Installer begins to load, but never loads completely. I am using MacOS 10.11.5 on a MacBook Pro with Safari 9.1.1 I removed the previous version of Flash Player before updating. Can I get any help?

[Kratika Agarwal]

Hi,

Below link might be helpful:

https://helpx.adobe.com/content/help/en/flash-player/kb/installation-problems-flash-player-mac.html

Adobe Flash Player Install for all versions

Adobe - Flash Player

Flash Player | Adobe Flash Player | Overview

[_maria_]

Hi,

We'll need to get some log files from you to troudleshoot further.  Please review the Where do I find the Flash Player installation log on the Macintosh? FAQ and provide all files listed (install.log, FlashPlayerInstallManager.log, Adobe_ADM.log, and Adobe_GDE.log).  Upload the files to cloud.acrobat.com/send using the instructions at How to share a document​.  Post the link to the uploaded files in your reply.

Thank you.

--

Maria