Error Getting License??

[jessr57806675]

I just tried to download a book I purchased from Google Play to ADE. I have previously purchased books from google play, downloaded the EPUB into ADE and happily read them on my Kobo, with no problems. I bought a couple of books in a hurry last september, before a trip and they woudn't transfer into ADE. So i left without them and forgot about them, until today. I just tried again. The error message I get is:

Error getting license. License server communication problem. E_STREAM_ERROR.

I am using the same laptop with the same google play account and the same ADE version as earlier.  I cannot understand what has changed. 

Can anybody help? You will need to answer in plain english as I'm not a computer tech.

Thanks!

[Nanaky]

E_STREAM_ERROR. is a problem with the downoad server itself. Have you try to download the file with a other Internet Browser?

[jessr57806675]

Hi there,

Thanks for your response. Apologies for my slow reply. I usually use google chrome. I just tried with internet explorer and it gave me exactly the same error message. I click 'download EPUB' in google play, then ADE opens and starts to download, then it stops and gives the error message 'Error getting license: License server communication problem: E_STREAM_ERROR:'

Jess

[Nanaky]

Error with different eBooks? If not know check it with this: http://www.adobe.com/solutions/ebook/digital-editions/sample-ebook-library.html

[jessr57806675]

Hi,

I finally solved this. I needed to update my ADE. First requiring a windows update. Now that everything is back up to scratch, books are downloading fine from google play into ADE. This was probably obvious to a techy but took me a while to figure out!

Jess

[Nanaky]

This is fine.