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I get approximately 55% through the installation process and get an Installation Failed message. Have closed all browsers, run a scan on the Mac for viruses, uninstalled prior versions of Flash, still no success. Any ideas?
I downloaded the file specific to Safari and it installed correctly and is now working. I did not see the specific download file, earlier.
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Hi,
I'll need to obtain some log files from you to troubleshoot further. Please review the FAQ Where do I find the Flash Player installation log on the Macintosh? and provide all 4 files listed (install.log, FlashPlayerInstallManager.log, Adobe_ADM.log and Adobe_GDE.log). Upload the files to cloud.acrobat.com/send using the instructions at How to share a document and post the link to the uploaded files in your reply.
Thank you.
--
Maria
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I downloaded the file specific to Safari and it installed correctly and is now working. I did not see the specific download file, earlier.
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Hello
I just tried downloading and installing again.
Is there other log files or anything I can send? I have included a screen
shot of the install.
//
Eric Healey
On Wed, Jun 22, 2016 at 1:32 PM, jonl94305291 <forums_noreply@adobe.com>
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I branched your discussion to a new topic at Error downloading Flash Player . Please post all replies there.
The forums do not except attachments from emails. To post a screenshot, log onto the forums (your discussion at Error downloading Flash Player) and attach the screenshot to your post there.
For log files, please review the FAQ Where do I find the Flash Player installation log on the Macintosh? and provide all 4 files listed (install.log, FlashPlayerInstallManager.log, Adobe_ADM.log and Adobe_GDE.log). Upload the files to cloud.acrobat.com/send using the instructions at How to share a document and post the link to the uploaded files in your reply.
Thank you.
--
Maria