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Changed login password but still can't login to update flash player

New Here ,
Dec 17, 2014 Dec 17, 2014

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Any ideas, super annoying?

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New Here ,
Jun 24, 2016 Jun 24, 2016

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I can't get live help and Forum doesn't anser the log on issue

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Community Expert ,
Jun 24, 2016 Jun 24, 2016

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When you are installing or updating, that is MOST LIKELY your computer operating system asking you to prove that you have permission by asking for your COMPUTER password, not your Adobe password https://forums.adobe.com/thread/2139902

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Adobe Employee ,
Jun 24, 2016 Jun 24, 2016

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Hi,

This is the operating system, not Flash Player that is prompting for the password.  Please see What userid & password do I need to install Flash Player?  for assistance.

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