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I am unable to authorize to a new computer because the ebook Vendor option window will not open to allow me to select the correct vendor (BooksAMillion). Thus Adobe ID stays in space of ebook Vendor.
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Which winodw are not open exactly? Help > Computer authorize?
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On the Authorization window where you have to put in 1) ebook Vendor, 2) Adobe ID, and 3) Password. The #1 ebook Vendor option should open where you can scroll down and select stores where bought ebook from.
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And the Scroll down option was not open?
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Same problem on Windows 10. eBook Vendor is greyed out and there is no pull-down to select another (Overdrive in my case). Any help with this?
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Close all applications. | |
Choose Start > Run. | |
In the Open text box, type regedit and then press Enter. The Registry Editor opens. | |
In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept | |
Select the Adept key. | |
Choose File > Export. | |
In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save. | |
Right-click the Adept key and choose Delete. | |
In the Confirm Key Delete dialog, click OK. | |
Close the Registry Editor. | |
Open Adobe Digital Editions and reauthorize. |