Having to authorize computer for each Windows domain user account

[informations42636122]

We are trying to authorize 5 computers on our Windows domain. Each computer is prompting ADE authorization when a different user logs into the computer and tries to run the application. The computer has already been authorized under a user account, using the same AdobeID.

Why is it still prompting when another user tries to use the program?

Does each authorization under a user account count as separate device?

Is there way to authorize for all users?

[Nanaky]

That is a know issue of the Software. Some user need more as one adobe id for diffent users with one device. So its not possilbe to authorize the complete device only a user of the device.

[informations42636122]

Can I use the same AdobeID to authorize the computer from each domain user account, or will each of those authorizations count towards the AdobeID's device authorization limit?

[Nanaky]

That can not say exact but you can try it. If get to many activiation you can reset the activations (old activation must not make again): To reset the activation contact customer support chat https://helpx.adobe.com/contact.html?step=ADE_adobe-id-signing-in_stillNeedHelp and ask for reset of adobe ID.