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Can't install update on OS X 10.11

Guest
Jun 28, 2016 Jun 28, 2016

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Trying to install latest Flash update (version 22) on Mac running 10.11

Double click on the installer file, flash icon bounces for about 2 minutes in the dock; then nothing and no black for under the icon.

Any help with this much appreciated.

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New Here ,
Jun 28, 2016 Jun 28, 2016

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Same problem and no help at all!

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New Here ,
Jun 29, 2016 Jun 29, 2016

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When I tried to upgrade I got Error 413 Header Length Too Large.  Why do you do?

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Adobe Employee ,
Jun 29, 2016 Jun 29, 2016

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Hi,

Please try from below location

Adobe Flash Player Install for all versions

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Adobe Employee ,
Jun 29, 2016 Jun 29, 2016

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The Error 413 Header Length too large is observed when you have too many *.adobe.com cookies in your computer.  Deleting all *.adobe.com cookies from your system will allow the file (and any other file from *adobe.com) to download.

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New Here ,
Jun 30, 2016 Jun 30, 2016

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Not helpful at all.  I give up.

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Adobe Employee ,
Jun 30, 2016 Jun 30, 2016

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Please clear your browser cache and then try, or try in any other browser.

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New Here ,
Jul 01, 2016 Jul 01, 2016

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the problem appears to be with the install file itself.  I have no problem downloading it.  I have no problem unzipping it.  When I double-click on the "Install Adobe Flash Player" icon, it exhibits the behavior described by the original poster, that is, it bounces for about 2 minutes in the dock; then nothing happens and no black dot under the icon.  I have tried downloading the file multiple times, from different browsers.

Come on Adobe, fix this!  Obviously there's a problem, since a number of people are having the same issue!

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New Here ,
Jul 05, 2016 Jul 05, 2016

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Same exact problem

- mac os x 10.11.5

- download AdobeFlashPlayer_22au_a_install.dmg

- launch Install Adobe Flash Player.app

- authorize with my permissions

- Under "Preferences" select "Notify me to install updates"

- click "Next"

- progress bar - Installing progress bar...

- error message "Installation failed. Click 'Finish' for further as..."

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New Here ,
Jul 05, 2016 Jul 05, 2016

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Install the Java update and all will work just fine.  I did that and no problems after that.

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