Copy link to clipboard
Copied
Using a MacBook Pro, have newest version of ADE installed and need to deauthorize it. It has an old computer authorization in there as the Authorized User (AdobeID) that I no longer have access to - it's an old email address. I have no idea what the password is, can't do a reset since I don't have the email anymore.
I tried removing ADE and reinstalling, but it pulled the old authorization info from somewhere.
I do have a new Adobe ID and email I want to use instead. How do I get rid of the old one if I can't remember the password??
Copy link to clipboard
Copied
This issue is discussed in thread How do I deauthorize my computer from one id if I can't access the email account associated with it?
By now, however, there is no solution.
Copy link to clipboard
Copied
Please help - this question has been answered for MAC users only; the solution does not work for WINDOWS Users.