help with adobe reader

[indrar53500486]

Hello, I had a kobo reader and in order for me to download books from the library I had to install adobe digital editions, I noticed whenever the book is available and I download the book it does not go to the adobe digital edition instead it goes to adobe reader and not able to save in my library, when I have to download the book I have to uninstall adobe reader can you let me know if there is another step I have to do in order to get this to work

thanks

[Adorobat]

Hi indrar53500486 ,

Could you please tell what Operating System do you have like Windows/Mac ?

Have you tried manually adding books to the Library ?

Thank  You!

Shivam

[indrar53500486]

Hello I am using windows 10, library instructions to use adobe digital for Kobo books can you help me with this issue 

Sent from my Samsung device over Bell's LTE network.

[Adorobat]

Hi ,

I am not sure about Kobo but you can easily add books to the Library by opening Adobe Digital Editions>click File in the top left corner>Add to Library or Ctrl+O>select the epub/pdf files which you want to add.

[indrar53500486]

Thanks for your message, when I download the book from library it automatically goes to the reader instead if adobe digital edition when I uninstall adobe reader it goes directly to adobe digital I did asked kobo agent about this and was told to contact adobe that's why I sent you the message 

Thanks

Sent from my Samsung device over Bell's LTE network.

[Adorobat]

Could you please tell why you have to uninstall Adobe reader to download books?

What kind of Library you are downloading books from?

[indrar53500486]

I am downloading books from the community library if adobe reader is installed does not recognize the Adobe digital it try to open in Adobe reader does not give me the option to select adobe digital 

Sent from my Samsung device over Bell's LTE network.

[Adorobat]

Hi,

Please try these steps:

Locate the file which you have downloaded from Library>Right click>Open with>Choose another app>check if Adobe Digital Editions is there>select ADE>and check the box "Always use this app to open .pdf files".

If ADE is not there>Scroll down>click More apps>Look for another App on this PC>and locate the .exe file for ADW\E which probably should be C\Program Files(x86)\Adobe\Adobe Digital Editions.

Let us know if you face any issue.

Thank You!

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2016/7/2 04:26於 "Adorobat" <forums_noreply@adobe.com>寫道：

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[RogerJanakus]

I'm in the dark and don't know how to contact you.  I just want to convert a PDF to a "Word" doc as I have in the past.  Please advise.

[Adorobat]

Hi RogerJanakus ,

Could you please tell what issue you are facing?

Thank You!

Shivam

[Guest]

Adorobat <forums_noreply@adobe.com> 於 2016年7月2日週六 03:26 寫道：

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[RogerJanakus]

I just want to convert a PDF to a "WORD" doc.  Why is there no simple path to that end?

Roger P. Janakus

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[Adorobat]

Some information would be helpful like if you are converting from application itself or via online service.

What Operating System do you have- Windows/Mac?

Do you see any error message when trying to convert?

Is this happening with a single file or with all the files?

Thank You!

[Guest]

f0930617226@gmail.com

2016/7/2 03:29於 "RogerJanakus" <forums_noreply@adobe.com>寫道：

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[Test Screen Name]

Rogerjanus, It's very simple to convert PDF to DOC though the results are rarely completely happy. It's simple but it isn't free. What did you buy?