Illustrator 2015.3 closes right after starting up.

[THEVAN3D]

Hello,

My Illustrator is completely useless after latest update. It just closes automatically after two-three seconds of opening.

I tried uninstalling and reinstalling it, but the issue remains.

My specs:

AMD FX-6300

12GB DDR3

Radeon HD 7970

Running Windows 10 Pro x64.

[Mohammad.Harb]

Sign out from Creative cloud application,

restart your Pc , launch illustrator , you will be asked to sign in .

Now it has to start normally .

Let us know if that helps.

[THEVAN3D]

No, and the funny part is that all the other CC apps are working. Currently I have Photoshop, PremierePro, Indesign and Audition and they all work just fine. It's just Illustrator that has this problem.

[Mohammad.Harb]

happened several Times , All apps works perfectly but one is Not.

here in the forum i Share it multiple time times and worked 100%.

sign out from creative cloud App

restart Windows

double click on illustratr - you will be asked to sign in do the steps .

sign in from illsutrator Not creative cloud.

[THEVAN3D]

Thanks for suggestion, but it did not work.

I still have problem.

The Illustrator is broken.

Not working.

Opening and then closing immediately afterwards.

[Mohammad.Harb]

Check this

Illustrator CC starts up but shuts down immediately

let us know if one of the suggested solutions in the thread work .

[THEVAN3D]

Nothing works. Tried everything that was posted there. Still no solution.

This is all I get while opening Illustrator. No errors. No nothing. It just closes and that's it.

[Mohammad.Harb]

I guess , the Only solution left Now is  Restoring from a system restore Point.

https://support.microsoft.com/en-us/help/12415/windows-10-recovery-options

[THEVAN3D · Accepted solution]

Fixed it on my own.

Here is what I did, in order someone else wants to fix the same situation too:

1. I uninstalled Illustrator
2. Then I went and manually deleted all Illustrator folders in (wherever I could find):
   1. %appdata%
   2. %localappdata%
   3. %programdata%
   4. Program Files\Adobe
   5. Program Files (x86)\Adobe
3. Then I deleted EVERYTHING that had the word "Illustrator" in the name in the Regedit. I basically opened regedit.exe and searched for the word "Illustrator" and deleted everything I could find, EXCEPT one or two instances, where it was regarding Photoshop Export Settings.
4. Rebooted PC
5. Reinstalled Illustrator.
6. Opens up and works normally.

[junior molina]

Hola! encontré una solución!

1. Ir a la carpeta de InDesign:

C:\Program Files\Adobe\Adobe InDesign

2. Copiar

amtlib.dll

3. Pegar en la carpeta de Illustrator:

C:\Program Files\Adobe\Adobe Illustrator CC 2015.3\Support Files\Contents\Windows

4. LISTO! FUNCIONANDO!

[lucasd31848146]

THANK YOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOUUUUU

I LOVE YOU MAN, Really, i love you so much. S2

[Guest]

This worked perfectly for me, thanks.

[michaelp27593554]

The copy/paste of the "amtlid.dll"  did not fix my issue.  I don't know for 100% certain if I'm experiencing the same problem as everyone else.  My symptoms are so very close.  I can launch Illustrator, it seems stable, maybe even get some work accomplished...  It's hanging / freezing on me when I attempt a copy command, or maybe a paste...

[oneDegree]

I have this issue, similar to how you've described.

Running AI 2015.3, on Windows 10.  The occasional copy/paste command will cause the bounding box of the object to disappear, but the object will appear to remain selected (the border of the object remains highlighted in the layer color).  Clicking off the object, or choosing "Select...Deselect" has no effect.

Choosing File...Exit will close the file, but will not close Illustrator - have to click the X in top right corner to get out of AI.

[junior molina]

Hello, the computer may not meet the graphics requirements, it is not supporting the program and that is why errors occur ... what characteristics does your computer have?

[nhat_tamh5973893]

You saved me!!! Gracias!!!

[lingesh7]

Its Working !!

[lingesh7]

I tried with copying the After effects amtlib.dll file and pasted it in  C:\Program Files\Adobe\Adobe Illustrator CC 2015.3\Support Files\Contents\Windows and it worked....

[Arabatzoglou]

After trying a variety of methods, I came across your post. I am impressed. A couple of steps and it worked.

[onurex]

GOD DAMN I TRIED EVERYTHING ON THE INTERNET FIX THAAAAAATTTTTTTT. It is closing after starts 2 seconds later and killing me.

[josuebuenoruelas]

hey man, did you try copying the amtlib.dll file? go to the indesign folder, and copy it from there, then go to the illustrator folder, then support files folder, then contents folder, then windows folder and paste it there...try to open Ai and it should work..did for me, since i was having the same issue for the longest time and now it seems to work.