ID Authorisation on Adobe Digital Editions

[Yungaburra]

I am trying to do an ID Authorisation on Adobe Digital Editions on my computer running Windows 7. When I enter my email address and password I get the following:Activation Server Error Code E_AUTH_NOT_READY

Can anyone help?

[davidm77046710]

Several people have the same problem, no one has come up with the solution.  It seems to be an issue with the server at Adobe, but they are not responding to this forum and will do nothing when I try the help chatline (just refer me to this forum)

[tinylittle]

Deauthorize your computer:

In ADE select ctrl-shift-D

then reauthorize

[davidm77046710]

Success ! Many thanks

Kind regards

David Miller

Mobile: 07591 272726

[elfringw]

tinylittle

Thanks a bunch.  This solved my problem.  The adobe chat help totally useless.  I was with them for a half-hour and they referred me to the Adobe "forums".  Why in the world the chat help could not have simply said "ctrl-shift-D"  Adobe has serious issues.

[nancyl89878430]

Thanks a lot for the help.

This worked for me to.

The adobde chat couldn't help me this ?

[amythemighty]

Just wanna say, thanks a bunch for this tip! Crtl+Shift+D to deauthorise, then just reauthorised my account. You're a hero!

[Lively32569]

Here for the same reason... Chat sent me here.

My ADE refuses to deauthorize.

I've uninstalled ADE, rebooted the computer and reinstalled. The computer remains authorized and is either telling me that my password is wrong (it is not) or that it can't do it right now...

Any ideas?

[elfringw]

Did you try opening ADE and then ctrl-shift-D? This deauthorized my computer. I then reauthorized it again. This worked.

Good luck

[Lively32569]

No, didn't work.

Thanks for the luck - I'm going to need it it seems. Saw another thread on how to track down where the key is in the Registry... there is nothing there.