Major issue here. I am maintaining a large, nearly 15-year
old help system that has thousands of topics and links, and nearly
30 different source Word/RTF files. Suddenly, with no intentional
changes whatsoever to my system or the source files, when I compile
the project, the jumps that take the user to a different topic are
converted to popup links in an entire document, and all of its
constituent topics. What is worse is that this behavior is
capricious; in some of the documents, when I check their
properties, it says the links are popups, but to not compile as
such, in other documents, when I check their properties, it says
the links are popups, and they do compile as popups.
Here's what I have done and figured out so far: (1) I have
checked the styles of the offending links. It seems that a single
underlined word compiles as a popup link, and a double-underlined
word compiles as a regular jump to a new topic, (2) The offending
styles -- and there are dozens per document, thanks to numerous
authors over the years and Word's lame handling of styles -- when
changed back to the correct style,
sometimes keep their style, other times revert back to the
wrong style.
I am at wit's end. Does anyone know what to do? Changing to
another help platform is not an option.