• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Unable to Recover Digital Editions Account

New Here ,
Jul 08, 2016 Jul 08, 2016

Copy link to clipboard

Copied

I have several devices licensed for Digital Editions.  I used an email address to create the Adobe ID and that email account has been closed.  I forgot the password I used for my Adobe ID and now I need to de-authorize a couple of old devices and authorize some new ones.  The problem is that I need the password.  When I use the "Forgot Password" option on the Adobe sign-in page, they send an email to the closed email account.

I tried Adobe's on-line Chat without success.

Can anyone help?

Views

195

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jul 11, 2016 Jul 11, 2016

Copy link to clipboard

Copied

LATEST

Problems with your Adobe Account itself can solved only by customer support. You should contact custommer support https://helpx.adobe.com/contact.html?step=ADE_adobe-id-signing-in_stillNeedHelp  for help. If the mail adress no longer exist the support help to change the adobe id to a other so can reset again.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines