Creative Cloud not download

[NaaCHoo]

Hi, When I download the installer to download Creative Cloud, I run it as an administrator and nothing happens

[kglad]

susend av and antimalware, too.

[NaaCHoo]

I Disable the Avast but it does not let me

[kglad]

right click the exe>click 'run as administrator' after suspending av and antimalware.

what do you see?

[NaaCHoo]

it does not open

[kglad]

using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html

[Govardhan.V]

Right click on Creative Cloud setup and select Properties option ,

If Unblock button is listed , click on it and then try to install ..

[NaaCHoo]

I tried but not open

I removed avast and ALL adobe programs and created a new user account and not running

The problem is Adobe Creative Cloud Setup

[Govardhan.V · Accepted solution]

Disable Firewall Temporarily.

Step 1 :

Open C:drive and navigate to C:\Program Files (x86)\ " Common Files" \Adobe.

Open Adobe folder and delete folders named Adobe Application Manager and OOBE.

Step 2:

Navigate to C:\Program Files (x86)\Adobe.

Open Adobe folder and if present delete Adobe Creative Cloud folder. [**important]

Unable to delete??? rename it to Adobe Creative Cloud-old.

Step 3 :

Press Windows button (located between Ctrl and Alt buttons) along with R button together at a time , you will get a run command window.

Type in below command and hit 'Enter' key.

appdata

Then navigate to Local>Adobe.

Open Adobe folder and delete folders named AAMUpdater and OOBE.

Step 4 :

"" Make sure Adobe Creative Cloud is not listed under Control Panel > Program and Features list. ""

Click on the below link and download Adobe Application manager and install the same :

http://download.adobe.com/pub/adobe/creativesuite/cc/win/ApplicationManager10.0_all.exe

Once the installation process is completed, locate Adobe Application Manager launch icon on Desktop and double click on it .

It will start update process.

once it is completed, it shud launch Creative Cloud app.

If you still face same issue , try to install via Selective Startup from MSConfig.