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Hi
I have a MacBook Pro with OS X El Capitan
Flash player will not install error message:
Your antivirus software must allow you to install software.
I don't believe I have any anti virus software after uninstalling Avast
Can you help?
I believe I have sorted it
For the record what I did was install Google Chrome and installed it from there
It now works both in chrome and safari
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Is that the error message from the installer, or the note on the Flash Player download page:
Posting a screenshot is always very helpful.
If it's from the installer itself, where did you download the installer from?
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Hi the above error which have screen shot comes up
I have uninstalled my anti virus software
I have contacted Apple Support who say the problem is with Adobe not my computer?
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That's a comment on the page, not an actual error. Click the Install button to download the installer. Close the browser window. Locate the downloaded file (most likely in the Downloads folder) and launch the installer file.
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the install button just does not work?
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Have tried starting Mac in 'Safe Mode'
Have tried turning off firewall
what more can I do?
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Your screenshot of the page is perfect and helps to clearly identify the problem, which is the install button is missing, and isn't related to the anti-virus note, but I can see where it's confusing.
Try going to get.adobe.com/flashplayer/otherversions - select the OS and player type you want. Does the Download Now button display? (it may take a second or two).
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I believe I have sorted it
For the record what I did was install Google Chrome and installed it from there
It now works both in chrome and safari
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I'm glad you were able to resolve the issue.
Google embeds Flash Player in Chrome and the Install button will not display in Chrome (but the screenshot you posted doesn't appear to be from Chrome as the browser is identified as being Safari). Chrome and Safari also use two different types of plugins: Chrome uses the PPAPI plugin and Safari uses the NPAPI plugin so they aren't interchangeable between the two browsers.