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Has anybody been able to get this app (Support Tools Web App - BC App Store) to work with their own domain? So if a transcript gets sent it will come from your website and not @iobb.co Support Tools App for Adobe Business Catalyst
I know the update needs to be made on the company settings tab .. but I can't get it to work and their documentation on this is lacking.
If you have gotten this piece to work please let me know. I have the chat piece working but not the domain piece.
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In order to get the sending domain to by your own you must have a package that supports custom SMTP. If you need more specific help please contact support@iobb.co