Did not quite get the issue here - is Muse crashing, the web browser crashing, or both?
Many thanks for the answer Preran !!!
I have attached you to a screen capture as a link.
please klick: inBrowserediting error - YouTube
The editor can be either in the Broswer Safari , Firefox still use Google Chrome .
- Either there is immediately an error message
- When it opens it 's taking forever
- Data can not be uploaded .
All my clients can no longer work . the phone does not remain silent.
Be sure to check that and find the error .
Hi Werner. We received your customer case that you filed on feedback.inbrowserediting.com as well. Thanks for posting this video, was there supposed to be audio in that video as well?
One of the developers on the team will contact if we have questions. We'll follow up on your customer case and on the forum here when the bug is fixed.
thank you for your message.
Sound was not included in the video . But you can see the extremely long delay when logging in and the error message and you can upload the data further . 50 of my clients can not work. Can the bug will be fixed quickly?
I'd love to write a positie message.
Unfortunately the bug is still there!
Although I have the Muse 2015.2.1.21 installed will update and delete your browsing history.
For Firefox and Google Chrome the error message, see screenshot
Uploading impossible images and pdfs. Upload does not respond
when Safari loads the program permanently.
Do I need to do something different?
I hope I could give clues to solve the problem.
Hi Werner. We (the engineering team) found the cause of the issue and are working on a fix as I type. There's an issue with how we detect editable, inline text frames (inside either a block-linked text frame or a group) that causes a pretty bad crash.
It may take a few more days to test and deploy. As soon as it's fixed we will update this thread along with your customer case. Thanks for your patience.
super , we know that is good and thank you for your work .
informed by Mail if the bugs are fixed.
Thanks and have a nice day
The In-Browser Editing team has just finished releasing a fix that should solve the problems that you were having. Please let us know if you continue to have any issues.
everything runs fine again . We are very satisfied! Thank you for the fast reaction. her since a great team
Best wishes Werner