Videos in presentation do not play via http address

[kensonger]

Hi,

I have a test presentation that works perfectly if I publish it to our Connect server, and likewise if I directly launch the index.htm file or hit it on a lettered drive (G:\content\presentation\index.htm), but the videos specifically do not work when I try to access that same presentation location as an http path. The location is the same, but using the above example, I want to share the link as something like:

http://www.exampleserver.com/presentation/index.htm

The slides play, but the videos do not. The scrubber runs properly, the presentation and slide lengths are all correct... but all video content, slide and sidebar, are missing. Has anyone else experienced this? I'd love any advice.

- Ken

[asafltops]

Hey,

I'm having the same problem. Video plays fine off of my computer but as soon as I upload to our LMS (we are not using Connect) the videos don't play. I thought this was a problem with our LMS, but if you are having the same problem maybe it isn't. Any help would be greatly appreciate. The new video feature is great, but for me has been useless so far.

[Guest]

Ken,

Just curious...when you added your videos, are you linking to them? Or are you importing directly onto your slides (assuming that you're using Presenter 7)?

Rob

[gomper]

Hi guys,

Thanks for the replies. Rob - I am importing them directly into Presenter 7, both as slide and sidebar video. I am beginning to wonder if it isn't a port problem I am running into, as I have seen mentioned somewhat similarly in other posts. I suspect that if you don't have something actually listening for traffic (Communication Server, I suppose?) on port 1935, you are out of luck streaming anything via http on your own servers. Does that sound plausible?

- Ken

[kensonger]

Sorry for the repeat msg - reposting under the same account as the original post.

Hi guys,

Thanks for the replies. Rob - I am importing them directly into Presenter 7, both as slide and sidebar video. I am beginning to wonder if it isn't a port problem I am running into, as I have seen mentioned somewhat similarly in other posts. I suspect that if you don't have something actually listening for traffic (Communication Server, I suppose?) on port 1935, you are out of luck streaming anything via http on your own servers. Does that sound plausible?

- Ken

[catholicon · Accepted solution]

When running in a non-Connect environment, the video is not streamed (ie Communication Server is not used).
The flv file is directly accessed using http (port 80).

Can you open up <contentpath>/data/viewer.xml to note the name of the flv file.

Check if you can directly access <contentpath>/data/resources/<flv_file_name> from the browser?

[kensonger]

Thanks catholicon - the files were indeed throwing 404's - following that path led me to the answer. IIS had not been expressly given permission to the FLV mime type in the server settings. Adding it fixed me right up. Hope that helps you too, asafltops.

- Ken