Connection Error

[jimmyc1163]

I know this topic has been covered before but can't find anything recent or helpful.

Every time I try to install the latest flash player I get a "Connection Error".

I have a straight internet connection and I get the same error even when I try the "offline" error.

Installing onto OSX 10.11.6 (15G31) and Firefox 48.0.

Any help greatly appreciated!

[ridhij42083560]

Hi,

Could you please share the log files to troubleshoot the failure.  Go through the FAQ Where do I find the Flash Player installation log on the Macintosh?​ and provide the Adobe_GDE.log, Adobe_ADM.log, and FlashInstall.log files.  Upload the files to cloud.acrobat.com/send using the instructions at How to share a document and post the link to the uploaded files here.

Thanks!

[jimmyc1163]

Shared Files - Acrobat.com

Here's the link

[jimmyc1163]

HI,

The link is below. Any ideas??? I uninstalled flash completely to try a fresh install and it still doesn't work. Now I have no flash player and the offline installer is no longer available! :@

Shared Files - Acrobat.com

[ridhij42083560]

Hi,

You can download the offline installer from the Still having problems section on Installation problems | Flash Player | Mac page.

In case you see any issues with the same, do let us know.

Thanks!

[taileahp20685005]

I don't have problems with downloading offline but now it's affecting my Creative Cloud and I cannot use the Application Manager, please help!!

[jimmyc1163]

Anyone have any ideas?

[albertv95176108]

Flash player won't download, no matter how many times I try, and no reason is ever given. It just keeps saying "download failed," or something like that. [Personal info removed]

How do we open a new thread here? I can't find any instructions on this.

[Guest]

This has been an ongoing issue for me on both my desktop and laptop computers now for over a year.

I now cannot access a number of sites including the ABC iView site - which I'm particularly peeved off about.

It's no good looking for the plug in because it's not there. I tried to fix this from other advice a while back, which recommended deleting/uninstalling Flash player and doing a clean install. Hence, there IS no flash player in my Firefox or Safari browsers.

This is no small issue.

Running:

iMac with Yosemite 10.10.5

Safari 9.1.2

Firefox 48.0b1

Ethernet internet connection