authorisation failed

[Guest]

I have adobe id. I took the option of continuing with authorisation, later had to reset my comp. now im not able to read as it asks me to authorise

[Nanaky]

You get which error message?

[Guest]

I get authorisation failed. 

the message read that this is an authorised id but in order to read the book u need to authorise from that id. 

Sent from my Samsung device

[Nanaky]

No Error which start with E?

[Guest]

There is no such information mentioned like that.

Sent from my Samsung device

[Nanaky]

You authoirze Digital Edition?

[Guest]

I have to authorise in order to read the book. I have an authorised id. But it wants me to authorise using the id I first used, I'm not aware of that id as I used the option of no need to authorize

Sent from my Samsung device

[Nanaky]

You are used which operating system?

[Guest]

Windows 8

Sent from my Samsung device

[Nanaky]

Close all applications.

    Choose Start > Run.

    In the Open text box, type regedit and then press Enter. The Registry Editor opens.

    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

    Select the Adept key.

    Choose File > Export.

    In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

    Right-click the Adept key and choose Delete.

    In the Confirm Key Delete dialog, click OK.

    Close the Registry Editor.

    Open Adobe Digital Editions and reauthorize.