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Highlighted Search Results and Drop Down Text

New Here ,
Jun 23, 2008 Jun 23, 2008

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We are running RoboHelp 7 to generate Webhelp and are looking at enabling the Highligh Search Results feature. We use a fair amount of drop-down text, and if the search finds a word that matches your search word(s) in the drop-down text in a topic, it adds that topic to the search results list. However, because the word is in a drop-down within the topic, on first glance, it looks like the topic is displaying with no search results that are highlighted. As a user I would think, "Huh, well, I guess that my word really isn't in this topic."

My question and wish is this. Is there a way for those topics that have the word that matches your search in a drop-down section of the topic to display with the drop-down text expanded when it's displayed by clicking the topic name in the search results list? I'm guessing not, but I thought I'd throw the question out there just in case. We aren't using ZoomSearch or anything like that.

Thanks in advance for any suggestions! Your help is always appreciated!
Heather

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Explorer ,
Jun 24, 2008 Jun 24, 2008

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Hi Hkrein,

If we have the text expanded in a topic, then the purpose of having hotspot functionality will be defeated. What about indexing the words in the drop-down text? Have you tried that option?

Pooja

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Community Expert ,
Jun 24, 2008 Jun 24, 2008

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Heather

Why post this question a second time, did you not like my first answer? :-)

I think when the topic is opened in response to a search, then having dropdowns opened to show the location of that search is a needed feature. It is very different to opening a topic from the TOC. Also sometimes you want to point to some information that for some reason you otherwise want in a dropdown. Then autoexpanding that is regularly requested, that can be done as described on my site.

Pooja

Sorry but I am missing how indexing the words would overcome the original problem. Keywords only point to topics, not a spot in a topic, and the topic would still open without the dropdown being expanded.

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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