Copy link to clipboard
Copied
Hello,
I downloaded ADE, tried to sign in, forgot password, changed it via de site and tried to authorise my computer. When I signed in again (several times) it says:
code: E_AUTH_NOT_READY.... same message after closing the program and starting up.
Can anyone help please? thanks!
Copy link to clipboard
Copied
Windows:
Close all applications.
Choose Start > Run.
In the Open text box, type regedit and then press Enter. The Registry Editor opens.
In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
Select the Adept key.
Choose File > Export.
In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.
Right-click the Adept key and choose Delete.
In the Confirm Key Delete dialog, click OK.
Close the Registry Editor.
Open Adobe Digital Editions and reauthorize.
Macintosh:
quit Adobe Digital Editions.
Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
Open Adobe Digital Editions and reauthorize.
Copy link to clipboard
Copied
Thank you, I got as far as 'Select the Adept Key'. When I do I see two options: Activation and Device. Can't find 'File - Export ' in those two. Please help some more
Copy link to clipboard
Copied
Has you check it if found in menü file and then export in front of the window?
Copy link to clipboard
Copied
yes, but can't find Export Range either?
Copy link to clipboard
Copied
You has found File?
Copy link to clipboard
Copied
I have the same problem.
I followed you procedure but I cannot delete my adept key.
What should I do?
Copy link to clipboard
Copied
nancyl89878430 schrieb:
I have the same problem.
I followed you procedure but I cannot delete my adept key.
What should I do?
What happens when you try it?