• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Device not recognised

New Here ,
Aug 15, 2016 Aug 15, 2016

Copy link to clipboard

Copied

Hi there, I have a Sony PRS-650 I used to use on my old Windows 7 laptop, and recently got a new Windows 10 laptop. I was able to download ADE onto the new computer and authorize it, but when I plug my e-reader into the computer, it doesn't show up in ADE. My computer does recognise the device, however, and the drive for the e-reader is visible on the 'this pc' page. I've tried connecting the device both before and after ADE was opened with no success. Can anyone give some advice on how to fix this? Thanks in advance.

Views

230

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 15, 2016 Aug 15, 2016

Copy link to clipboard

Copied

LATEST

I downloaded Calibre, out of curiosity, and that programme does read my device correctly. I double-checked, and my device is listed on the list of compatible devices with ADE, and as I mentioned above, I've used it without problem till I tried to use it on my new laptop. I don't understand what the problem is. Could anyone please help? Thanks.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines