2 Replies Latest reply on Aug 15, 2016 2:38 AM by A Google User

    creative cloud desktop "error code 1" despite trying everything

    A Google User

      I wanted to install creative cloud but there is only a super helpful message "Creative cloud failed to install: Error code 1" I have tried everything . Rename OOBE folder,

      Used creative cloud cleaner 6 times, Downloaded CC in safe mode with networking, and restarted CC 12 times. Yet still I cannot install CC. I have a Dell laptop with Windows 10. Please help!