Error getting License. License Server Communication Problem:E_AUTH_BAD_DEVICE_KEY_OR_PKCS12

[gurjeets78197863]

Hi,

I was reading e-books using ADE from last one year. Unfortunately my system got corrupted, I formatted the system,  earlier  windows 7 was installed in the system  and after formatting the system is  installed same  windows 7. Now I am unable to read e-books. I am getting the following message

Error getting License. License Server Communication Problem:E_AUTH_BAD_DEVICE_KEY_OR_PKCS12   

Please suggest me what should I do to make it workable.

I am getting the following message.

Thanks,

gurjeets78197863

[Nanaky]

Windows:

    Close all applications.

    Choose Start > Run.

    In the Open text box, type regedit and then press Enter. The Registry Editor opens.

    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

    Select the Adept key.

    Choose File > Export.

    In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

    Right-click the Adept key and choose Delete.

    In the Confirm Key Delete dialog, click OK.

    Close the Registry Editor.

    Open Adobe Digital Editions and reauthorize.

Macintosh:

    quit Adobe Digital Editions.

    Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

    If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

    Open Adobe Digital Editions and reauthorize.

[michaelm44171807]

i get the game error message. but your way doesn't work. any other ideas?

system: macos10.12.6 (sierra)

thanks.

mm

[Nanaky]

Has you remove the activation.dat, emptry the trash and authorize again?

[michaelm44171807]

Yes

[Nanaky]

O.o normal the error occurs only if the authorize bad....if you make it new the error are no longer on your system. Get you the error if open diffent ebooks?  Or only with one eBook?

[michaelm44171807]

different books

[Nanaky]

Then try this:
uninstall ADE.

Remove the activation.dat again.
Emty the trash.

End install Version 1.7.4: https://www.lehmanns.de/page/ebookadealt

[benthefolksinger]

This worked like a charm for me. Thank you!

version 4.5.6 177148