Natural Reader mp3 files cannot be imported

[KDBA]

We installed Presenter 7 and tried to import mp3 audio files created in Natural Reader v 6.6. Files recorded on 'low' quality audio imported fine, but files recorded on 'normal' quality audio did not import and the message from Presenter said the files were corrupt or file type not recognized. Yet we could launch the mp3 files from Windows Explorer and they played fine. Has anyone else encountered similar issues?

Thanks
Ken D

[catholicon]

Can you upload a sample file somewhere and pass on the link?

[catholicon]

Although, I haven't faced this kind of issue but a weird workaround can be to convert your mp3 file into wav and then import into Presenter. Presenter would publish mp3 according to the quality settings chosen, so the publish size won't change by much.

[us85]

Can you please share the audio files? You can email the same at this email id : presenter7@gmail.com