19 Replies Latest reply on Aug 31, 2017 1:56 PM by donb9854132

"Could not apply the workspace because the file was not found."

codiller Jul 13, 2016 4:13 PM

I just upgraded to the latest version of Photoshop (CC 2015.5). Some of my photoshop files won't open and I keep getting an error: "Could not apply the workspace because the file was not found."

I have uninstalled/installed Photoshop CC 2015.5, I have uninstalled and installed two previous versions of Photoshop, I have reset my Preferences, and I have repaired disk permissions.

None of these has worked.

What would this be?

1. Re: "Could not apply the workspace because the file was not found."

SG... Jul 13, 2016 4:31 PM (in response to codiller)

Hi,

Is it just some files? Do they actually open? Is this on OSX or Win?

regards,
steve
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2. Re: "Could not apply the workspace because the file was not found."

codiller Jul 14, 2016 5:48 AM (in response to SG...)

It is only some files, yes. And it's OS X. The weird thing is, my colleague can open the file on her OS X machine using the same version of Photoshop.
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3. Re: "Could not apply the workspace because the file was not found."

trishd44687945 Jul 18, 2016 12:40 AM (in response to codiller)

I can open files but I can't use certain features like the new Select and Mask and I can't customise the layers panel.I always get the same notice. "The file is locked" even when I don't have a file open.I need an answer NOW as I am teaching this program and I am paying for it. How about some answers Adobe
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4. Re: "Could not apply the workspace because the file was not found."

trishd44687945 Jul 18, 2016 12:54 AM (in response to trishd44687945)

This version of Photoshop is absolute rubbish. I am now being told that Photoshop will close down whenever I do something. I have had no trouble with earlier versions of cloud so it's not my computer that is at fault. I have already waited a total of two hours waiting to be answered by phone with no response
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5. Re: "Could not apply the workspace because the file was not found."

leds2097726 Jul 18, 2016 2:38 AM (in response to codiller)

Also seeing this behaviour on the Mac and unable to open work files. I'm also getting random quits in Photoshop and Illustrator, even when the programs are just idling they decide to quit.

I hate how buggy and flaky Photoshop has become. It used to be such a robust and powerful tool. Now a buggy, unpredictable mess.
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6. Re: "Could not apply the workspace because the file was not found."

malcolmp56190882 Aug 21, 2016 6:30 PM (in response to codiller)

has this been answered? its happening to me also
Does anybody have a solution???

Malcolm
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7. Re: "Could not apply the workspace because the file was not found."

Jeff Arola Aug 21, 2016 10:30 PM (in response to malcolmp56190882)

It's supposed to be fixed in the photoshop cc 2015.5.1 update.

Photoshop CC 2015.5.1 Update Now Available
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8. Re: "Could not apply the workspace because the file was not found."

SG... Aug 22, 2016 2:52 PM (in response to Jeff Arola)

Hi,

Quick note of clarification on the 2105.5.1 update: the error message that the OP reported is inaccurate for the condition. The update should just fix the alert to note that the file can't be opened, instead of the misleading alert that a workspace can't be applied.

We didn't make any fixes to open a file which fails intermittently. We still don't have a root understanding for the problem that the OP was running into.

regards,
steve
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9. Re: "Could not apply the workspace because the file was not found."

srenaya83 Aug 29, 2016 12:04 PM (in response to codiller)

Has this issue been resolved? I purchased last night and am getting the same "could not apply select and mask workspace because file could not be found". Please assist.

Thanks
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10. Re: "Could not apply the workspace because the file was not found."

SG... Aug 29, 2016 12:11 PM (in response to srenaya83)

Hi,

What you report seems like a separate issue. Can you start a new post with alert string in the topic title? Also please include the information found in Help> System Info...

regards,
steve
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11. Re: "Could not apply the workspace because the file was not found."

rickr1696369 Sep 18, 2016 8:24 AM (in response to codiller)

Hello,
I just downloaded Photoshop CC 2015.5 last night and tried to select a default workspace i.e.: Typography, Photography, etc. and none of them work. It appears this issue has not been solved. Is there an update to this particular issue?
Thank you.
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12. Re: "Could not apply the workspace because the file was not found."

ryree Oct 2, 2016 5:56 AM (in response to codiller)

My desktop is over 5 years old. I use Photoshop CC or it and I have Photoshop CS6 on it too with a lifetime of saved actions, presets and brushes etc. I easily moved some of the most used items from CS6 over to Photoshop CC on that desktop about a year ago for use out on the road. I just recently bought a new laptop because the desktop is about to die. I downloaded Photoshop CC to the laptop and I get nothing but error messages for almost everything I do. I see my actions in a creative cloud folder but get this file not found message when trying to move them into this version of Photoshop CC. I opened some photos to see what I could do and get an error message when trying to save them. I get an error message when trying to use any of the filters such as blur or sharpen. Almost everything I try to do pops up an error message. It's pretty much useless.
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13. Re: "Could not apply the workspace because the file was not found."

peggys65392827 Oct 31, 2016 6:29 AM (in response to codiller)

I just purchased a new laptop, my life was supposed to be better using my apps... I am getting the same error message and a few others...I am also trying to save a 8 x 8 preset and every time I log out and come back in my preset is gone... I am also getting error message about the resolution.

HELP
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14. Re: "Could not apply the workspace because the file was not found."

WildMountainHoneyPhoto Nov 16, 2016 12:09 PM (in response to rickr1696369)

I am having this same issue!
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15. Re: "Could not apply the workspace because the file was not found."

virginiac44377808 Jan 14, 2017 6:35 PM (in response to codiller)

has this been resolved? I am having the same issue as well, and this is very frustrating, I need my select and mas tool - like NOW! lol.
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16. Re: "Could not apply the workspace because the file was not found."

virginiac44377808 Jan 14, 2017 6:37 PM (in response to SG...)

"Could not apply the select and mask workspace because the file could not be found"
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17. Re: "Could not apply the workspace because the file was not found."

miriam.dwinell Feb 15, 2017 9:37 PM (in response to codiller)

Do you have Preference > Plug Ins > Enable Generator on by chance? I was having all kind of problems opening files with workspace errors but once I turned it off I was able to open everything without issues.
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18. Re: "Could not apply the workspace because the file was not found."

donb9854132 Aug 31, 2017 1:51 PM (in response to miriam.dwinell)

No, I have same problem and it's not enabled.
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19. Re: "Could not apply the workspace because the file was not found."

donb9854132 Aug 31, 2017 1:56 PM (in response to codiller)

Is this problem EVER GOING TO BE FIXED??? I have 2017 latest version and I get this plus many other workspace errors. I cannot even select on of the pre-loaded workspaces ( eg 3D, Photography etc).

Don
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