Can't open a PDF file. Error says to install flash player, but i have adobe on my computer?

[kellyc1979]

Can't open pdf files sent online to me for a class.  message says to install flash player, but I still can't get it to open.  I have windows 10.?

[Adorobat]

Hi kellyc1979  ,

Please visit the following links which discusses the same issue:

Windows 10 install. The Flash Player did not work. And still doesn't even after reinstall.

Adobe Flash Player Upgrade required message on Facebook

Let us know if it worked.

Thank You,

Shivam

[_maria_ · Accepted solution]

@kellyc1979

While Microsoft does embed Flash Player in IE/Edge on Windows 10, it's the ActiveX version of Flash Player and Acrobat Reader uses the NPAPI plugin version of Flash Player.  Please see Adobe Reader and Acrobat Flash Player Download for Windows to download and install the NPAPI plugin that Acrobat Reader uses.

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Maria