Hi, I can't erase autorization on my PC.

[alidanesh]

[kglad]

[moved from Installing, Updating, & Subscribing to Acrobat to Adobe Digital Editions]

[Nanaky]

Windows:

    Close all applications.

    Choose Start > Run.

    In the Open text box, type regedit and then press Enter. The Registry Editor opens.

    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

    Select the Adept key.

    Choose File > Export.

    In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

    Right-click the Adept key and choose Delete.

    In the Confirm Key Delete dialog, click OK.

    Close the Registry Editor.

    Open Adobe Digital Editions and reauthorize.

Macintosh:

    quit Adobe Digital Editions.

    Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

    If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

    Open Adobe Digital Editions and reauthorize.

[alidanesh]

Went through to your instruction, but got the same result.

Thanks

[Nanaky]

O.o If you make this the authorize are remove.

[alidanesh]

???

[Nanaky]

When you are remove the key or the file the autorize are remove. So i not sure wat you get for the error.

[alidanesh]

Sorry, I did not get what you mean. I have already deleted the related registry key, but it did not work. I got the same result as before.

Thanks

Ali

[Nanaky]

You are remove the key and Digital Edition still authorize?

[alidanesh]

Yes. I deleted the key, as per you showed me. But, still not able to erase authorization.

Thanks

Ali

[Nanaky]

If you remove the key you can nothing remove because its remove. You should can now authoirze with a other adobe.

[alidanesh]

O.K. Can you please reset my password?

[Nanaky]

No. You can this only allone. Go to www.adobe.com -> choose sign in > choose forget password > enter your e-mail-adresse > then you get a mail for password reset.