ADE does not recognize my device

[quillian]

I installed Adobe Digital Editions on my PC on the instructions of my library when I wanted to borrow an ebook, and authorized it with my Adobe ID.  Becuase I want to read the book on my tablet, I then connected my tablet (a Samsung Galaxy Tab 2 10.1, model GT-P5110) and launched ADE as the instructions for transferring an ebook to ereader specify (see Transfer eBook to eReader | Adobe Digital Editions) but ADE is not recognizing my device, even though the computer itself is recognizing it.  I've tried several times with the same results each time and I am getting pretty sick of having my time wasted.  Help please!

[cjcoan]

I've been having the same problem, only in my case the device my ADE isn't recognizing is my Nook reader.  What to do?

[cjcoan]

Just out of curiosity, what version of Adobe Digital Editions do you have on your computer?

[quillian]

4.0....I only downloaded it the day before I asked this question.

[cjcoan]

FYI, I have ADE version 4 and can't get my ADE to recognize my Nook reader.  My mother, OTOH, has ADE version 3 on her computer, and just now her ADE did recognize her Nook.  The library book she downloaded this evening has now been transferred to her Nook.

My conclusion:  if your troublesome ADE is version 4, perhaps you could try uninstalling that version, put on version 3, and see if that version will recognize your device.

[candacer63563566]

I did that and my nook still isn't recognized by digital editions

[cgwalker]

I am already on ADE 3 and am having the same problem. Maybe someone from ADE should read these forums and give us an answer!!!!!!