Error when trying to open acsm file

[Guest]

Hello

Have been trying to open acsm file on ADE 3.0 on my Windows 10 PC but keep getting the following error message:

Unable to download

Error getting license. License Server Communication Problem:

E_ADEPT_DOCUMENT_TYPE_UNKNOWN

Have been looking on forums and for videos for answers but haven't found a solution yet. Anyone have any ideas? I've tried opening the file directly and from ADE 3.0 itself but the same message pops up. Very frustrating.

[Nanaky]

Has you try to redownload the file? Sometimes ist a error in the Download in the File. Also should try if other *ACSM files works.

[Guest]

Tried that, didn't work...

[Nanaky]

Has you try if work other file of the same file typ?

[Guest]

Tried this on 2 different files, same result

[Guest]

When re-downloading file I get the following message when trying to open them on ADE:

Unable to download

Error getting license. License Server Communication Problem:

E_LIC_RESOURCE_UNKNOWN

[Nanaky]

This is an error message coming back from the seller's server saying that it can find the book. You will need to contact the seller to get a new link issued.