InDesign crashed and when I re-opened it, I only gives me older versions of files that I did save. I've just lost hours of work. Is there any way to recover the more recent versions of the files before the crash??? Help! I'm on a deadline. This is not good!
Note: this was not a system crash, just a program crash. I'm on a Mac OS 10.10.5, InDesign version CC. Also, I'm sure I had saved the file and yet upon re-starting, I only have the 3.5 hours old version. I've never had this happen. I'm hoping I can recover the file but I don't know where to look?
I did look at this page yesterday and tried to find my files, but the peculiar thing is that I cannot find an InDesign Recovery Folder anywhere on my computer. I searched for the following words in the finder and got nothing. "Recovery" "Recovered files" "Recovery folder" "dbt" and nothing. So, do you know where the folder "lives" on my hard drive so I can look there? Any help would be appreciated.
Normally, if InDesign crashes your work would be automatically recovered. The most I've ever lost, even on a file that hadn't been saved at all was only a couple of minutes of work.
Did you not get an autorecovery when you opened InDesign again?
Mac OS X: Users/[User Name]/Library/Cache/Adobe InDesign/Version[#.0]/InDesign Recovery
Note:
The information contained in the above folders is in encrypted format. You can't use it to recover the document using a third-party tool or force InDesign to recover the data for you.
While on the Desktop - Hold the Option key on your keyboard, and click the Go menu at the top of the screen. With the Go menu open, you'll notice that pressing and releasing Option will display or hide the Library choice in this menu. Select Library from the Go menu (while holding down Option) to access the hidden folder.
Then follow the thread to Cache/Adobe/InDesign/Version/InDesign Recovery
Okay, so now I finally found the folder (thanks), though I still don't understand why a keyword search did not help me in the finder. Inside the InDesign Recovery folder are 3 files named: DBTmp, DBSharingShield, and RecoveryData (with the word "Backup" on the icon). While this looks promising, I am unable to open the file. When I try to open it I get this message "Cannot open the file "RecoveryData". Adobe InDesign may not support the file format, a plug-in that supports the file format may be missing, or the file may be open in another application."
So even though it says backup, it's not really a backup?!? Oh well, I guess I'll have to recreate the files. Sure does not give me a very confident feeling moving forward though.
If there were recovered files in that folder, what would they look like?
Yes I use Time machine but I only backup once a day so those hours of work are gone.
Thanks for your suggestions and tips, much appreciated.
I don't understand what "then the old program will find and recover your files" means.
Lately I've had Indesign crashes where it just goes down and doesn't offer to recover my current work files the way it used to and I lose whatever I've done since the last save.
InDesign crashed and... I've just lost hours of work.
I know it's too late for you for this time, and I do wish you the best with the recovery efforts, but please don't work for hours without a regular Save. Saving every 5-10 minutes is a better idea—or every time you complete a "section", whichever comes first.
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